To address this problem, we commence by evaluating the provided integral:
\[\int_{\log_e a}^{4} \frac{dx}{\sqrt{e^x - 1}} = \frac{\pi}{6}.\]The integral contains a square root and an exponential function, suggesting a substitution for simplification. Let us assume the substitution:
\(e^x - 1 = t^2\).
Differentiating both sides with respect to \(x\) yields:
\[e^x \, dx = 2t \, dt.\]This implies \(dx = \frac{2t}{e^x} \, dt\). Rewriting the integral in terms of \(t\):
\[\int \frac{dx}{\sqrt{e^x - 1}} = \int \frac{1}{t} \cdot \frac{2t}{e^x} \, dt = 2 \int \frac{dt}{e^x}.\]Substitute back \(e^x = t^2 + 1\):
\[= 2 \int \frac{dt}{t^2 + 1}.\]This integral evaluates to the standard inverse tangent function:
\[= 2 \tan^{-1}(t).\]Now, we apply the integration limits. When \(x = \log_e a\), \(e^x - 1 = a - 1\), so \(t = \sqrt{a - 1}\). When \(x = 4\), \(t = \sqrt{e^4 - 1}\). Consequently, the definite integral is:
\[2 \left( \tan^{-1}(\sqrt{e^4 - 1}) - \tan^{-1}(\sqrt{a - 1}) \right) = \frac{\pi}{6}.\]This simplifies to:
\[\tan^{-1}(\sqrt{e^4 - 1}) - \tan^{-1}(\sqrt{a - 1}) = \frac{\pi}{12}.\]This implies that \(\alpha\) satisfies the following equations:
\(e^\alpha = e^4 - 1\) and \(e^{-\alpha} = a - 1\).
Given that \(e^\alpha\) and \(e^{-\alpha}\) are roots of a quadratic equation, we utilize the properties of roots:
This corresponds to the quadratic equation:
\[2x^2 - 5x + 2 = 0.\]Therefore, the definitive equation is:
\(2x^2 - 5x + 2 = 0.\)