The Food and Beverage Department oversees all food and drink operations, encompassing dining, catering, and beverage services within the hotel.
- The Coffee shop and Restaurant are integral parts of the Food and Beverage Department, serving food and beverages to patrons.
- Banquet and catering services are also managed by this department, as they are responsible for large-scale events and specialized meal provisions.
Conversely, Reception is a function of the front office department, managing guest arrivals, inquiries, and bookings, but not food or beverage operations.
Therefore, Reception is identified as the correct entity.