The hotel's front office manages guest interactions including check-in/check-out, room allocation, and reservations, as well as addressing guest inquiries.
- The front office frequently handles foreign exchange as a guest service.
- A core front office duty is room assignment, ensuring guests receive rooms that meet their preferences.
- The front office is responsible for handling guest inquiries, including questions and requests.
However, Food and beverage services are typically overseen by a dedicated food and beverage department, separate from the front office.
Therefore, Food and beverage services is the correct distinction.