Question:medium

Statement-I: Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions, and reactions. Statement-II: Motivation can be either positive or negative. Choose the correct option from the following:

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Motivation is an internal force that influences behavior.- It can be intrinsic (self-driven) or extrinsic (driven by external rewards or fear).- A good leader must understand different motivational techniques to inspire employees effectively.
Updated On: Jan 13, 2026
  • Statement I is true and Statement II is false.
  • Statement II is true and Statement I is false.
  • Both Statement I and Statement II are true.
  • Both Statement I and Statement II are false.
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The Correct Option is A

Solution and Explanation

To address the problem, we must assess the veracity of Statement I and Statement II concerning motivation within Business Studies.

Statement-I: Motivation is intricate due to individual variations in expectations, perceptions, and responses.

Explanation: This statement emphasizes the complexity of motivation by recognizing individual differences. In business studies, it is accepted that employees possess diverse needs and desires, meaning what motivates one individual may not motivate another. This heterogeneity in expectations, perceptions, and reactions indeed renders motivation a complex and multifaceted process. Therefore, Statement-I is accurate.

Statement-II: Motivation can be either positive or negative.

Explanation: Motivation generally refers to the incentives or drivers that encourage individuals to act toward achieving a goal. It is commonly understood in business that motivation should foster positive behavior to enhance productivity and job satisfaction. While one might contend that negative reinforcement can also drive behavior, within the context of a positive work environment typically promoted in contemporary business studies, motivation is primarily viewed as a positive influence. Consequently, the interpretation that motivation itself is inherently negative is not generally supported, rendering Statement-II inaccurate within the intended pedagogical framework.

Following this analysis, the correct determination is:

Statement I is accurate and Statement II is inaccurate.
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