| Parameter | ||||
| Customer | Behaviour | Packaging | Hygiene | Timeliness |
| Atal | 7 | 7 | 6 | 7 |
| Bihari | 6 | 8 | 5 | 5 |
| Chirag | 6 | 6 | 6 | 5 |
| Deepak | 5 | 8 | 9 | 4 |
Determine Ravi's lowest rating. Ravi's Behaviour rating is between 5 and 7. The possible solutions are derived as follows:
Behaviour Ratings:
Timeliness Ratings: Total 21 points. Three customers received the same rating:
Ratings: Atal = 7, Bihari = 5, Chirag = 5, Deepak = 4.
Packaging: Total 29 points. Ratings are distinct:
Atal < Bihari > Chirag = 6, Deepak received 8.
Hygiene: Total 26 points. Ratings are distinct:
Chirag's rating is the highest at 9. Atal = 6, Bihari = 5, Deepak = 9.
To identify the minimum rating:
Deepak received the lowest score of 4 in Timeliness.
Final Result: Ravi's minimum rating from any customer across all parameters is 4.
To determine the customers who provided Ravi with the highest total rating points, each performance parameter is analyzed using the provided information:
1. Timeliness:
Ravi received a total of 21 points. Three customers awarded identical scores, with Atal scoring higher than Bihari and Chirag. If the three identical scores are \(x\) and Atal's score is \(y\), then \(3x+y=21\). Possible values for \(x\) are 5, 6, or 7, leading to solution sets for \((x, y)\) as \( (5,6), (6,3), (7,0) \). Since \(y\) must exceed the other equal scores, \(x=7\) and \(y=0\) is invalid. Therefore, \(x=6\) and \(y=3\) is the valid solution: Atal = 3, Bihari = 6, Chirag = 6, Deepak = 6.
2. Packaging:
The sum of points is 29, with all scores being distinct. Bihari awarded the highest score. Valid distinct scores from 5 to 8 that sum to 29 are 4, 5, 6, 8. Thus, Bihari = 8, Atal = 7, Chirag = 6, Deepak = 7. As Atal and Deepak share the same rank for Packaging and Hygiene, adjustments may be necessary.
3. Hygiene:
The sum of points is 26, with all scores being distinct. Chirag awarded the highest score. Potential scores are 4, 5, 8, 9. These scores will be adjusted based on additional constraints from Packaging and Timeliness.
4. Behaviour:
All ratings fall between 5 and 7. Atal provided a unique maximum score, and Deepak a unique minimum score: Atal = 7, Deepak = 5. This leaves Bihari or Chirag with a score of 6. Different outcomes may arise depending on tip/bonus allocations.
5. Summation and Tip/Bonus Analysis:
Ravi's total bonus and tip amounted to ₹120. No single customer provided both a bonus and a tip. Each customer's total score determines if they gave a tip (either ₹30 or ₹50) or achieved a total of 25 or more points, qualifying for a ₹20 bonus. Calculations will incorporate scores from packaging, hygiene, behavior, and timeliness.
Based on the total scores calculated:
Bihari and Chirag both achieved scores that meet or exceed the 25-point threshold.
Conclusion:
The complete list of customers who provided Ravi with the maximum total rating points is Bihari and Chirag.
Ravi obtained 21 points for Timeliness. Three customers provided identical ratings, while Atal's rating exceeded both Bihari's and Chirag's.
Let \( x \) represent the identical rating assigned by three customers.
The equation for Timeliness is: \( x + x + x + A = 21 \), where \( A \) is Atal's rating.
This simplifies to: \( 3x + A = 21 \)
Considering integer solutions and the constraints (Atal \(>\) Bihari, Chirag), the possible values for \( x \) are 5 and 6.
Substituting \( x = 5 \) into the equation yields: \( 3(5) + A = 21 \)
This results in: \( 15 + A = 21 \)
Therefore, \( A = 6 \)
This result is consistent with the given conditions: Atal's rating of 6 is higher than the identical ratings of 5 provided by Bihari and Chirag.
Atal's rating for Timeliness is 6. This value falls within the specified acceptable range of 6 to 6. The solution is therefore consistent and valid.
| Customer | Bonus/Tip |
|---|---|
| Atal | Bonus ₹20 |
| Bihari | Bonus ₹20 |
| Chirag | Bonus ₹20 |
| Deepak | ₹60 remaining for tips |
With ₹60 allocated to three bonuses from other customers who did not receive tips, the remaining amount is for tips from Deepak. Deepak's tips are restricted to the remaining funds: ₹30 + ₹30 or ₹30 + ₹50.
As only single fee denominations (₹30 or ₹50) are applicable, the possible tip amounts are: Either ₹30 or ₹50.
To ascertain Deepak's rating for Packaging, the ratings provided by four customers must be logically inferred from the given details.
The problem is solved systematically as follows:
| Customer | Timeliness | Packaging | Hygiene | Behaviour |
|---|---|---|---|---|
| Atal | 6 | 5 | 5 | 7 |
| Bihari | 5 | 8 | 7 | 6 |
| Chirag | 5 | 6 | 8 | 6 |
| Deepak | 5 | 7 | 6 | 5 |
Based on the derived table, Deepak awarded a rating of 7 for Packaging.