Question:medium

Problem management recommends three phases to follow. Choose the correct phases.

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Remember that Incident Management focuses on restoring services as quickly as possible (treating the symptom), while Problem Management focuses on identifying, controlling, and correcting the root cause (curing the disease).
Updated On: Jun 18, 2026
  • Problem identification, Problem control and Error control
  • Problem facing, Problem control and List out errors
  • Problem identification, Error listing and Planning for future
  • Problem identification, Recovery strategy and Planning for future
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The Correct Option is A

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