Question:medium
Find out from the following, the area where ITIL does not play an effective role.
Find out from the following, the area where ITIL does not play an effective role.
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ITIL focuses on IT service management, not on the technical design of hardware.
Updated On: Jan 14, 2026
- IT and business strategic planning
- Integrating and aligning IT and business goals
- Reducing costs and total cost of ownership
- Hardware designing
Show Solution
The Correct Option is D
Solution and Explanation
ITIL (Information Technology Infrastructure Library), a framework for IT service management, emphasizes aligning IT services with business objectives. It aids in strategic planning, integrating IT and business goals, and reducing IT operational costs.
Critically, ITIL does not encompass hardware design, as this is an engineering discipline separate from IT service management.
Options (A), (B), and (C) are all domains where ITIL offers guidance and processes to enhance IT service delivery and management.
Critically, ITIL does not encompass hardware design, as this is an engineering discipline separate from IT service management.
Options (A), (B), and (C) are all domains where ITIL offers guidance and processes to enhance IT service delivery and management.
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