Question

Which of the following cannot file a complaint under the consumer protection act 2019?

• A. An ignorant consumer
• B. A person who obtains the goods without any consideration
• C. Legal heir of a deceased consumer.
• D. Central government

Hint:

Consumers must be aware of their rights under the Consumer Protection Act to be able to file valid complaints.

Answer 1

The Correct Option is A

Step 1: Identify the core inquiry.
The question seeks to identify the individual who is not eligible to file a complaint under the Consumer Protection Act, 2019.
Step 2: Evaluate each option's eligibility.
- An ignorant consumer: Ignorance of consumer rights or responsibilities does not typically grant or deny legal standing. The Act defines a consumer based on specific criteria, not their level of awareness.
- A person who obtains goods without consideration: Such an individual does not meet the definition of a consumer as defined by the Act, which requires a purchase or consideration.
- Legal heir of a deceased consumer: The Consumer Protection Act allows legal heirs to represent a deceased consumer and file complaints.
- Central government: The government is empowered to file complaints to protect consumer interests.
Step 3: Determine the unqualified party.
Based on the analysis, a person who acquires goods without any form of payment or exchange is not considered a consumer under the Act and therefore cannot file a complaint.
Final Answer: \[\boxed{\text{The correct answer is (2) A person who obtains the goods without any consideration.}}\]