If any of the parties are not satisfied by the order of , they can appeal against such order to the State Commission on the grounds of facts or law within a period of forty-five days from the date of order.

Question

Rishabh purchased a car for ₹ 8,00,000. He insured the car on the same day from Alex Insurance Company. Rishabh’s car was stolen in Kedwan while he was on vacation with his family. He promptly filed a First Information Report (FIR), informed the insurer and submitted all the required documents.
To Rishabh’s shock, the insurance company rejected his claim, alleging he had failed to take due care and had parked the car in an unsafe manner. Determined to challenge this, Rishabh wrote multiple letters to the insurance company, but the insurance company refused to pay the compensation.
Rishabh filed a case with District Commission. The District Commission was satisfied with the genuineness of the complaint and ordered the insurance company to pay a reasonable amount.
Identify and explain two consumer rights which have been exercised by Rishabh.

Answer 1

To resolve this, we must ascertain the originating body for an appeal to the State Commission, respecting the time limits and grounds (fact or law). The available bodies are:

District Commission
State Commission
National Commission
Local Court

The prompt indicates that dissatisfied parties can appeal to the State Commission. This implies the original decision originated from a body subordinate to the State Commission. Within consumer protection frameworks, the hierarchy typically involves the District Commission adjudicating initial cases, with appeals from its rulings directed to the State Commission. Consequently, an appeal to the State Commission signifies that the preceding order was issued by the District Commission.

Therefore, the correct source of the order for appeal is: District Commission

If any of the parties are not satisfied by the order of , they can appeal against such order to the State Commission on the grounds of facts or law within a period of forty-five days from the date of order.

The Correct Option is A

Solution and Explanation

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