(i) Customer Support Services
- Customer support encompasses post-sale assistance, complaint resolution, credit management, maintenance, and technical help.
- These services are designed to optimize customer satisfaction, thereby aiding businesses in customer retention, fostering repeat purchases, and cultivating brand loyalty.
(ii) Product Designing and Development
- The design and development phase is pivotal in product appeal to target demographics.
- A superior product design improves functionality, ease of use, and visual attractiveness, conferring a market advantage.