List of top Home Science Questions on Hospitality Management

The Housekeeping department in a hotel is primarily responsible for providing a healthy environment by ensuring cleanliness and hygiene. (a) Which two personnel are responsible for cleaning various surfaces and materials in the hotel?
(b) Name any two cleansing agents used by them.
(c) Which two eco-friendly practices would be adopted by the Housekeeping staff for environmental conservation?

Match List-I with List-II:

Choose the correct option from the following:

In……………., a group of unrelated persons live in an institution taking their meals from a common kitchen

Identify the method to assess reliability in the following case:
To assess the nutrient intake of a group of subjects using the 24-hour recall method and the food frequency questionnaire. The result obtained from these two sets of measures are correlated to measure the level of reliability of the tool under consideration.

Which among the following is an example of 'entertainment event'?

Arrange the stages of 'Guest Cycle' in correct order of their occurence:
(A) Departure
(B) Occupancy
(C) Arrival
(D) Pre-arrival
Choose the correct answer from the options given below:

Match List-I with List-II:

Choose the correct answer from the options given below :

Arrange the following housekeeping department personnel in top-to-bottom hierarchical order, below the level of Executive Housekeeper:
(A) Assistant Housekeeper,
(B) Housemen,
(C) Public Area Supervisor,
(D) Head Housemen
Choose the correct answer from the options given below:

Which of the following personnel in the front office is responsible for determining shifts of the employees, meeting and greeting all arrivals, ensuring accurate and speedy rooming procedure, as well as checking occupancy?

Which stage of the Guest Cycle is focused on ‘Guest Satisfaction and Customer Loyalty’?

The phrase ‘A home away from home’ is often used in hospitality industry, to denote that guests are provided with comforts and facilities similar to their homes. In this context, mention any four types of establishments who offer hospitality services.

Shaurya has checked into a hotel. Which department’s staff will first greet and welcome him? List any other three services provided by this department.

Who does the actual cleaning of guest rooms and bathrooms in a hotel?