Question:medium

Which statement is not a part of hotel etiquette and mannerism?

Show Hint

Professional communication in hotels requires the use of structured, polite phrases like “My pleasure” instead of casual terms like “No problem” or “Sure thing”.
Updated On: Jun 22, 2026
  • Giving guests your full attention
  • Never criticizing the hotel
  • Greeting guests with a smile
  • Using informal language with guests
    \bigskip
Show Solution

The Correct Option is D

Solution and Explanation

Was this answer helpful?
0

Top Questions on Hospitality Management

Questions Asked in CBSE Class XII exam