Question

Which section of front office registers guests and assigns rooms to them?

• A. Reservation
• B. Reception
• C. Registration
• D. Room service

Hint:

The Reception section is the first point of contact for guests where they check in and receive their room keys.

Answer 1

The Correct Option is B

The Reception department of the front office handles guest registration, check-in, and room assignment.
- Reservation is solely for advance room bookings and does not involve guest check-in.
- Registration is a component of the reception process, not an independent department.
- Room service addresses guest requests for services within their rooms post check-in.
Therefore, Reception is the correct designation.