Question:medium

Which clause in the Consumer Protection Act (2019) defines the rights of a consumer?

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The {Consumer Protection Act, 2019} lists the {six fundamental consumer rights under Clause 6}.
Updated On: Mar 16, 2026
  • Clause 2
  • Clause 6
  • Clause 10
  • Clause 20
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The Correct Option is B

Solution and Explanation

Step 1: Understanding the Question:
The question asks to identify the specific clause under the Indian Consumer Protection Act (2019) that formally outlines the fundamental rights guaranteed to consumers.
Step 2: Detailed Explanation:
The Consumer Protection Act of India was thoroughly updated in 2019 to better protect consumers against unfair trade practices, defective goods, and modern e-commerce fraud.
The fundamental rights of the consumer are widely taught and classified as the "six rights". Historically, and continuing as a central framework of consumer education based on the Act's guidelines and councils, these rights include:

Right to Safety

Right to be Informed

Right to Choose

Right to be Heard

Right to Seek Redressal

Right to Consumer Education

In standard consumer protection curricula, these rights are canonically referred to under the domain of Clause 6.
Step 3: Final Answer:
The rights of a consumer are defined under Clause 6.
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