Step 1: Continuity condition at \( x = 4 \). For \( f(x) \) to be continuous at \( x = 4 \), the left-hand limit (\( LHL \)), the right-hand limit (\( RHL \)), and the function value \( f(4) \) must be equal. \[LHL = \lim_{x \to 4^-} (x^2 - c^2) = 4^2 - c^2 = 16 - c^2\]\[RHL = \lim_{x \to 4^+} (cx + 20) = 4c + 20\]Equating \( LHL \) and \( RHL \):\[16 - c^2 = 4c + 20\]Step 2: Solving the equation. Rearranging the equation:\[c^2 + 4c + 4 = 0 \quad \Rightarrow \quad (c + 2)^2 = 0 \quad \Rightarrow \quad c = -2\]Conclusion: Therefore, the determined value for \( c \) is \( -2 \), aligning with option \( \mathbf{(A)} \).