Question

Identify the function of management discussed in the given case. Quoting the lines from the case, explain the steps of the process of this function.

Answer 1

Management Function: Control
- Control entails observing performance, contrasting it with established standards, evaluating discrepancies, and implementing remedial measures.
Control Process Steps Presented in the Case:
(i) Performance vs. Standard Comparison:
- Performance is quantified against predetermined benchmarks to detect variances.
- Quoted Line: *"The hotel had to be given possession by next year but the construction of the hotel was running six months behind schedule."*
(ii) Deviation Analysis:
- The root causes of performance gaps are investigated using methods such as Critical Point Control.
- Quoted Line: *"Nitin investigated and reported that despite huge absenteeism, additional workers were not called."*
(iii) Corrective Action Implementation:
- Actions are taken to address and resolve performance shortcomings.
- Quoted Line: *"Nitin ordered for machine repairs and asked to appoint additional workers."*

Answer 2

Significance of Control Mechanisms:
(i) Achievement of Organizational Objectives:
- Control verifies that actual outcomes match planned targets.
- By pinpointing discrepancies and implementing necessary corrections, entities can maintain their trajectory towards goal attainment with high efficiency.
(ii) Optimal Resource Utilization:
- Control facilitates the most effective deployment of monetary, personnel, and material assets.
- It reduces waste and ensures that resources are distributed strategically to enhance output.