Step 1: Understanding the Concept:
Communication is the process of transferring information from one entity to another.
It can be classified into verbal (using words) and non-verbal (without words).
Step 2: Detailed Explanation:
Non-verbal communication involves the use of visual cues such as body language, distance, and physical appearance.
It also includes the use of touch and eye contact to convey meaning.
Since the question specifically excludes "spoken or written word," the answer is non-verbal communication.
Step 3: Final Answer:
Non-verbal communication