Question

Explain first four steps in the process of controlling.

Hint:

Sequential memory trick for Controlling Steps: 1. Set the standard benchmark $\rightarrow$ 2. Measure the actual work done $\rightarrow$ 3. Compare work against the standard $\rightarrow$ 4. Analyze deviations using CPC and MBE guidelines.

Answer 1

Step 1: Identify the concept.
Controlling follows a set sequence of steps to make sure actual performance matches what was planned, here are its first four steps.
Step 2: Setting performance standards.
The process starts by fixing clear, measurable benchmarks, such as a target output or cost figure, against which actual performance will later be judged.
Step 3: Measurement of actual performance.
Once standards are set, the actual work done is measured using reliable, objective methods so it can be fairly compared with the standard.
Step 4: Comparing performance and analysing deviations, final answer.
The actual performance is then compared with the set standard to find out the deviation, and the causes behind significant deviations are analysed so the right corrective steps can follow. So the first four steps of controlling are setting performance standards, measuring actual performance, comparing actual performance with standards to find deviations, and analysing the causes of those deviations.