Question

Explain any four psychological barriers to communication.

Hint:

To remember Psychological Barriers: - Premature Evaluation: Judging information before hearing the full message. - Lack of Attention: A preoccupied mind cannot listen effectively. - Loss by Transmission: Verbal messages lose detail as they pass through multiple levels. - Distrust: A lack of mutual belief leads to misinterpreting the sender's intent.

Answer 1

Step 1: Identify the concept.
Psychological barriers arise from the mental state of the sender or receiver and can distort a message even when there is nothing wrong with the words used.
Step 2: First two barriers.
Premature evaluation happens when the receiver forms an opinion about the message before the sender has finished speaking, and lack of attention occurs when the receiver's mind is preoccupied with something else and the message simply does not register.
Step 3: Next two barriers.
Loss by transmission and poor retention happens when a message gets less clear each time it passes from one person to another, and distrust between a sender and receiver makes the receiver read a hidden or negative meaning into an otherwise clear message.
Step 4: Final answer.
Four psychological barriers to communication are premature evaluation, lack of attention, loss by transmission and poor retention, and distrust between the sender and the receiver.