Step 1: Set the total sample space.
Two identical packs together have $52 \times 2 = 104$ cards. After the three cards (queen of hearts, ten of spades, ace of clubs) are dropped, the sample space has:
\[ N = 104 - 3 = 101 \text{ cards} \]
Step 2: Part (i), probability of a face card, found through a complement check.
There are $12$ face cards (4 jacks, 4 queens, 4 kings) in one pack, so $24$ face cards across both packs. Non-face cards number $104-24=80$ across both packs. Only one of the three dropped cards, the queen of hearts, is a face card, so the remaining face cards are $24-1=23$ and the remaining non-face cards stay at $80-2=78$ (since the ten of spades and ace of clubs are not face cards). Check: $78+23=101$, which matches $N$.
So instead of counting favourable face cards directly, we can also get the same number from $101-78=23$. Either way:
\[ P(\text{face card}) = \frac{23}{101} \]
Step 3: Part (ii), probability of a king or queen.
Across both packs there are $8$ kings and $8$ queens, so $16$ cards in total. One queen was dropped, leaving $15$.
\[ P(\text{king or queen}) = \frac{15}{101} \]
Step 4: Part (iii)(a), comparing the queen's probability with and without the drop, using percentages instead of decimals.
Without any drop: $P = \dfrac{8}{104} = \dfrac{1}{13}$, which as a percentage is about $7.69\%$.
With the drop: $P = \dfrac{7}{101}$, which as a percentage is about $6.93\%$.
Since $7.69\% > 6.93\%$, the chance of drawing a queen was higher before any card was dropped, because losing a queen from the deck removes one of the very outcomes we are counting, while the total shrinks by only three, not enough to make up for that loss.
Step 5: Part (iii)(b) (alternative), the jack case.
None of the three dropped cards are jacks, so all $8$ jacks remain, while the total shrinks to $101$.
Without any drop: $P = \dfrac{8}{104} \approx 7.69\%$.
With the drop: $P = \dfrac{8}{101} \approx 7.92\%$.
Since the jack count did not fall but the total pool did, the probability of drawing a jack is higher after the drop.
Final Answer:
(i) $P(\text{face card}) = \dfrac{23}{101}$. (ii) $P(\text{king or queen}) = \dfrac{15}{101}$. (iii)(a) The queen's probability was higher with no cards dropped. (iii)(b) The jack's probability is higher after the drop, at $\dfrac{8}{101}$.
\[ \boxed{\tfrac{23}{101},\ \tfrac{15}{101}} \]