Question

With respect to levels of management choose the \underline{incorrect} statement from the following:

• A. Operational level management is responsible for maintaining safety standards in the organisation.
• B. At middle level management, managers ensure that their department has the necessary personnel.
• C. Chief Executive officer at Top Level management is responsible for all activities of first line managers.
• D. Top level management is responsible for all the activities of the business and for its impact on the society.

Hint:

Top-level managers like CEOs focus on strategy and policy — not day-to-day tasks handled by first-line managers.

Answer 1

The Correct Option is C

The question asks to identify the incorrect statement concerning management levels. Let's evaluate each option:
(A) Operational (lower) level management is responsible for daily operations, including safety standards and their enforcement. This statement is correct.
(B) Middle-level managers serve as a link between top and operational levels. They are responsible for ensuring adequate departmental staffing. This statement is correct.
(C) This statement is incorrect. The Chief Executive Officer (CEO), a top-level executive, is tasked with establishing the company's vision, direction, and overall strategic decisions, not with overseeing the direct activities of first-line managers. The direct supervision of operational tasks falls under the purview of middle and lower-level managers, not top-level executives.
(D) Top-level managers are indeed accountable for the overall performance of the business and its societal impact. This statement is correct.
Therefore, statement (C) incorrectly assigns the responsibilities of lower-level management to the CEO, making it the incorrect statement.
Final Answer: (C) The Chief Executive Officer, positioned at the top management level, is responsible for all activities of first-line managers.