Question:medium

Which one is not a Consumer right?

Show Hint

Consumer rights include: Choice, Information, Safety, Redressal (compensation), Hearing, Education. "Raiding shops" is an enforcement action by authorities, not a consumer right. Consumers can complain; authorities raid if needed.
  • Selection
  • Compensation
  • Getting a shop raided
  • Filing a complaint
Show Solution

The Correct Option is C

Solution and Explanation

To answer this question, we need to understand the concept of consumer rights. In India, the Consumer Protection Act guarantees certain rights to consumers to safeguard their interests. The key consumer rights are as follows:

  • Right to Safety: Protection against products, production processes, and services that are hazardous to health or life.
  • Right to Be Informed: Availability of information needed to make an informed choice, and protection against misleading and fraudulent advertisements.
  • Right to Choose: Access to a variety of goods and services at competitive prices.
  • Right to Be Heard: Consumer interests should be promoted in governmental policy and in the resolution of economic issues, and the right to have consumer interests represented at appropriate forums.
  • Right to Redress: Right to seek compensation or redressal against unfair trade practices or exploitation.
  • Right to Consumer Education: Acquiring the knowledge and skills to be an informed consumer.

Now, let's analyze the options provided:

  • Selection: This aligns with the Right to Choose, where consumers have the freedom to select from a variety of products.
  • Compensation: This corresponds to the Right to Redress, where consumers can claim compensation for any unfair trade practices.
  • Getting a shop raided: This is not a consumer right. Conducting raids is a legal action that law enforcement agencies or regulatory bodies perform. Consumers do not have the right to get shops raided.
  • Filing a complaint: This falls under the Right to Be Heard and Right to Redress, where consumers can file complaints regarding dissatisfaction with products or services.

Based on the above reasoning, the option "Getting a shop raided" is not a consumer right.

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