Step 1: Picture
Imagine removing a pair of ions, one Na+ and one Cl-, from the crystal of NaCl. The lattice keeps its size but now has two empty sites.
Step 2: Effect on density
Fewer ions in the same volume means lower mass per unit volume, so the density decreases. This agrees with statement (A).
Step 3: Other statements
Charge balance is kept because ions are removed in equal numbers, so (B) is not correct. The defect is favoured when the ions are similar in size, so (C) is not correct. Moving an ion to an interstitial site is a Frenkel defect, so (D) is not correct.
Step 4: Answer
Option (A) is the only true statement.
Final Answer:
Density falls in a Schottky defect. This is option (A).
\[ \boxed{\text{(A) }\text{The density of a substance decreases}} \]