Question

What is the best way to verify the legitimacy of an email claiming to be from your bank?

• A. Clicking on any links in the email to check their authenticity.
• B. Contacting the bank directly using their official website or phone number.
• C. Replying to the email and asking for proof of legitimacy.
• D. Downloading and running any attachments in the email.

Hint:

Banks never ask for sensitive personal information, PINs, or passwords over emails.
Always verify details using an independent, trusted channel.

Answer 1

The Correct Option is B

Step 1: Understanding the Concept:
This question addresses phishing prevention. Official entities will never ask for sensitive credentials via email links or attachments.

Step 2: Detailed Explanation:
- (A) and (D): Dangerous; clicking links or downloading attachments from suspicious emails is a primary method for credential theft or malware installation.
- (C): Ineffective; scammers may reply with forged evidence of legitimacy.
- (B): Safe; verifying through an established, official channel ensures you are speaking to the actual bank.

Step 3: Final Answer:
The safest approach is to use official channels directly.