Step 1: Understanding the Concept:
Directing is the "human element" of management. It involves initiating action by instructing, guiding, motivating, and leading the human resources of an organization.
One of the biggest challenges for any management is Change.
Whether it is a new software, a new office location, or a new working style, employees often feel anxious and resist it because it takes them out of their comfort zone.
Step 2: Detailed Explanation:
Effective directing uses three specific tools to tackle this resistance:
1. Communication: By explaining the "Why" and "How" of the change clearly, managers can remove fear and rumors. Transparency builds trust.
2. Leadership: A trusted leader can inspire employees to take a leap of faith. If the leader shows commitment to the change, the followers are likely to follow.
3. Motivation: By showing employees "What's in it for them" (incentives, easier work, better career growth), management can turn resistance into enthusiasm.
Effective directing makes the organization Adaptive.
It ensures that the human element is not a bottleneck but an engine for progress.
Evaluating other options:
- (A) Directing increases satisfaction.
- (C) Directing aims to increase productivity and profits.
- (D) Directing helps achieve goals, not reduce them.
Step 3: Final Answer:
By using the psychological and social tools of motivation and leadership, management significantly reduces the resistance to change among employees.