Step 1: Examine the phenomenon. The question details the behavior of starch granules when heated in water: they expand and lose their crystalline structure (birefringence).
Step 2: Identify the matching scientific term. The described process is gelatinization, the irreversible swelling of starch granules in heated water, resulting in increased viscosity and gel formation upon cooling. Oxidation and reduction are chemical reactions, while freezing is a phase change; neither accurately describes this process.