Question

The 'scalar chain' in management refers to

• A. Chain of customers
• B. Line of authority from top to bottom
• C. Line of responsibility from top to bottom
• D. Distribution channel in marketing

Hint:

Henri Fayol's Scalar Chain: Top Management \[ \downarrow \] Middle Management \[ \downarrow \] Lower Management

Answer 1

The Correct Option is B

Step 1: Understand Scalar Chain.
Scalar Chain means the formal chain of command running from the highest authority to the lowest authority in an organization.

Step 2: Interpret its significance.
It establishes:
• Clear communication channels
• Proper reporting relationships
• Defined authority structure Therefore, \[ {\text{Scalar Chain = Line of authority from top to bottom}} \] \[ {\text{Option (B)}} \]