Question

The G20 Summit was organised in India. The government left no stone unturned to make G20 summit a success. At the higher level, the work to be performed was identified and grouped to enable people to work most effectively together for accomplishing objectives. This involved building infrastructure, beautification of the city, hospitality, security arrangements etc. Duties were assigned to different job positions which led to establishment of clear relationships. This helped in creating a hierarchical structure and in co-ordination amongst all working for the summit.
(a) Identify and explain the function of management discussed in the above para.
(b) Explain any four points of importance of the function identified in (a) above.

Hint:

Organizing questions often feature keywords like "grouping", "assigning duties", and "hierarchical structure".

Answer 1

(a) Function: Organization. Explanation:
1. Key Activities: - "Work was identified and grouped" → Work Division - "Duties were assigned" → Responsibility Assignment - "Establishment of clear relationships" → Authority Structure
2. Process Steps: - Activity Identification (e.g., infrastructure, security) - Departmentalization (functional grouping) - Duty Assignment (job descriptions) - Reporting Relationship Establishment (hierarchy) 
3. Outcome: - Established operational framework for the summit - Facilitated multi-agency coordination (MHA, MEA, local bodies) 
(b) Importance Points: 
1. Role Clarity: - Prevents overlap or omissions - Example: Dedicated teams for protocol and security 
2. Optimal Resource Utilization: - Specialization enhances efficiency - Case: A dedicated beautification team comprising horticulture specialists 
3. Effective Coordination: - A clear hierarchy facilitated rapid decision-making - Crucial for time-sensitive large-scale events 
4. Scalability: - The structure accommodated over 10,000 temporary staff - Supported both central and state-level operations