Question

State any two reliefs that can be granted to Nishi, if the consumer court is satisfied with the genuineness of the complaint.

Hint:

Quick action in consumer complaints leads to effective reliefs from the redressal agency.

Answer 1

1. The defective packet is eligible for replacement with a new, non-defective unit.

2. Nishi is entitled to a refund for the purchase price of the defective product.