Step 1: Identify the concept.
The question asks for the characteristics of management, the basic features that make management the specific kind of process it is.
Step 2: Recall the broad idea behind these characteristics.
Management is not a random activity, it is goal driven, needed everywhere, works at more than one level at once, and shows itself through what managers actually do rather than through any physical form.
Step 3: State four characteristics.
Management is goal oriented, every action in an organisation is aimed at achieving the common objectives that have been set. Management is all pervasive, it is required in business and non-business organisations alike, and at every level from top to bottom. Management is multidimensional, it covers management of work, of people and of operations all at once. Management is a continuous process, it goes on as long as the organisation exists, since planning, organising, directing and controlling never really stop.