Question

"Standardisation refers to the process of setting standards for every business activity; it can be standardisation of process, raw material, time, product, machinery, methods or working conditions." The phenomenon of standardisation was specified by:

• A. Koontz
• B. Maslow
• C. F.W. Taylor
• D. Henry Fayol

Hint:

F.W. Taylor's scientific management principles emphasized standardisation of work processes to improve efficiency.

Answer 1

The Correct Option is C

Step 1: Question Interpretation.
The inquiry concerns the individual credited with pioneering the concept of standardization in business operations.
Step 2: Option Evaluation.
- Koontz: While influential in management, Koontz's work does not specifically focus on the origination of standardization.
- Maslow: Maslow's hierarchy of needs is unrelated to business standardization.
- F.W. Taylor: F.W. Taylor, recognized as the father of scientific management, advocated for the standardization of work procedures to enhance productivity.
- Henry Fayol: Fayol's contributions to management theory did not include the specific definition of standardization as presented.
Step 3: Determination.
F.W. Taylor is identified as the originator of the standardization concept in management, aimed at boosting efficiency and effectiveness.
Final Answer: \[\boxed{\text{The correct answer is (3) F.W. Taylor.}}\]