Question

Scalar Chain should not be violated in the normal course of formal communication. But in case of emergency, a worker can directly contact a senior manager or a director. What term was used by Fayol for this.

• A. Gang Plank
• B. Equity
• C. Esprit De Corps
• D. Initiative

Hint:

\[ \mathrm{Gang\ Plank} \] allows direct communication during emergencies to avoid delay.

Answer 1

The Correct Option is A

Step 1: Understanding the Concept:
Henri Fayol's "Scalar Chain" principle defines the formal line of authority from highest to lowest ranks. Communication usually follows this chain strictly.
Step 2: Detailed Explanation:
Fayol recognized that strict adherence to the scalar chain might cause delays in communication during emergencies. To solve this, he introduced the concept of the Gang Plank. It allows two employees at the same level (or sometimes different levels) to communicate directly with each other to save time, provided their immediate superiors are informed.
Step 3: Final Answer:
The specialized term for an emergency direct communication line is "Gang Plank".