Question

Reservation clerks for Airlines and Hotels check availability for given request and make reservation. These type of users are categorised into _ _ _ _ with respect to database applications.

• A. Casual end users
• B. Parametric end users
• C. Sophisticated end users
• D. Standalone users

Hint:

If a user repeatedly performs the same database operation using predefined menus or forms, that user is generally classified as a Parametric (Naive) End User.

Answer 1

The Correct Option is B

Step-by-Step Analysis:
• Parametric End Users: These users repeatedly execute predefined database transactions using forms, menus, and standard interfaces. Examples include bank tellers, reservation clerks, and data-entry operators.
• Casual End Users: These users access the database occasionally and may issue different queries whenever needed.
• Sophisticated End Users: These users possess advanced knowledge of database systems and often develop complex queries or applications.
• Standalone Users: These users maintain personal databases using ready-made software packages.
• Evaluate the given scenario: Reservation clerks repeatedly perform tasks such as checking availability, making reservations, and updating booking information through predefined interfaces. Conclusion: Since reservation clerks perform repetitive transactions through fixed database forms and screens, they are classified as Parametric End Users. Therefore, option (B) is correct.