Question

Reception section of front office is not involved in:

• A. Receiving guest
• B. Allotting room to guest
• C. Handling guest queries
• D. Cleanliness of rooms

Hint:

Front office reception handles check-ins, check-outs, and guest support, while housekeeping manages room cleanliness.

Answer 1

The Correct Option is D

The front office reception area's main duties are receiving guests, assigning rooms, and addressing guest questions.
Room cleanliness is handled by housekeeping, not reception. Reception acts as the central point for guest services and information.