Question

Name the outsourcing process in which an organisation assigns its non-core processes to an external agency.

Hint:

BPO is highly effective for scaling a business quickly without the high cost of setting up new departments and hiring full-time staff for every single task.

Answer 1

The outsourcing process in which an organisation assigns its non-core processes to an external agency is called Business Process Outsourcing (BPO).

Explanation:
Business Process Outsourcing (BPO) refers to the practice where a company delegates its non-core or support activities—such as customer service, data entry, payroll, or technical support—to an external service provider. This allows the organization to focus more on its core business functions and improve overall efficiency.

Key Points:
1. It involves outsourcing routine or support tasks.
2. It helps in reducing operational costs.
3. It improves efficiency and productivity.
4. It allows companies to focus on core competencies.

Conclusion:
Therefore, assigning non-core processes to an external agency is known as Business Process Outsourcing (BPO).