The appropriate term is Emotional Intelligence.
This encompasses the capacity to recognize, evaluate, and manage one's own emotions, as well as to comprehend and react to the emotions of others.
It is instrumental in fostering sound relationships, resolving disputes, and navigating difficulties in both personal and professional spheres.
Individuals with high EI can maintain composure under stress, articulate themselves effectively, and demonstrate understanding towards others.
Key components of emotional intelligence include self-awareness, self-management, drive, empathy, and interpersonal abilities.