Question:medium

Identify the function of management discussed above.

Updated On: Jan 13, 2026
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Solution and Explanation

(i) The management function demonstrated here is Controlling. Controlling, a core management function, involves overseeing and assessing progress to ensure organizational objectives are met. This includes establishing performance benchmarks, measuring actual outcomes, detecting deviations from benchmarks, and implementing remedial measures. In this scenario, the Production Manager, Piyush, observed that the production cost per pair of shoes surpassed the projected cost. Abhay's subsequent investigation revealed overstaffing in the production process, meaning an excessive number of personnel were assigned to the task. This resulted in elevated labor expenses and suboptimal resource utilization. The controlling function is vital for pinpointing such discrepancies and forming the basis for corrective actions. Through controlling mechanisms, Abhay successfully identified the problem, enabling the organization to adjust its staffing levels, thereby reducing costs and enhancing efficiency in subsequent projects. The principal stages of controlling are: 1. Establishing performance standards: The initial cost projections and labor requirements served as the performance benchmarks in this instance. 2. Measuring actual performance: The actual labor input and production costs were tracked, revealing variances between anticipated and actual results. 3. Identifying deviations: It was determined that the production process involved more personnel than required, leading to increased labor costs. 4. Implementing corrective action: Following problem identification, the corrective measure would involve optimizing the necessary workforce size and enacting adjustments to guarantee improved efficiency in future production. Controlling is an indispensable component of the management process as it ensures efficient resource allocation, aligns performance with objectives, and empowers the organization to promptly address any inefficiencies or emerging issues.
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