Effective business communication is the backbone of any successful organization. It involves the exchange of information, ideas, and decisions between individuals or groups within and outside the organization. Good communication ensures that employees understand their roles and responsibilities clearly, thereby improving productivity and reducing errors.
In the modern workplace, communication takes many forms including emails, reports, memorandum, meetings, and presentations. However, the effectiveness of communication depends not only on the medium used but also on the clarity, accuracy, and tone of the message. Poor communication can lead to misunderstanding, conflicts, and loss of business opportunities. Therefore, organizations invest significantly in developing the communication skills of their employees at all levels.
According to the passage, effective business communication is described as
Show Hint
- a tool for marketing products and services.
- the backbone of any successful organization.
- limited to written forms such as emails and reports.
- useful only for senior management.
The Correct Option is B
Solution and Explanation
Which of the following is NOT mentioned as a form of communication in the modern workplace?
Show Hint
- Emails
- Memoranda
- Social media posts
- Presentations
The Correct Option is C
Solution and Explanation
According to the passage, the effectiveness of communication depends on
Show Hint
• Clarity
• Correctness (Accuracy)
• Appropriate Tone
- number of people involved in the communication.
- designation of the person sending the message.
- clarity, accuracy and tone of the message.
- non use of technology in the organization.
The Correct Option is C
Solution and Explanation
What can be inferred from the passage about poor communication?
Show Hint
- It only affects junior employees.
- It leads to misunderstanding, conflicts and loss of business opportunities.
- It can be easily corrected without any consequences.
- It is a minor issue that organizations can overlook.
The Correct Option is B
Solution and Explanation
The passage suggests that organizations invest in developing communication skills because
Show Hint
- it is a legal requirement for all businesses.
- good communication improves productivity and reduces errors.
- employees prefer written communication over verbal.
- it helps in increasing the number of meetings.
The Correct Option is B
Solution and Explanation
Top Questions on Reading Comprehension
- Read the following passage carefully:
1. Five enterprises received approval and grants for prototype development of sustainable educational toys.
2. The government authorities, educational institutions, and EdTech start-ups are planning to introduce state-of-the-art, made-in-India educational toys that not only throw light on Indian values and civilizations but also help in developing children’s critical thinking and decision-making skills.
3. One such enterprise is working on different types of projects that can teach children how electromagnets and magnetic fields work. These projects can resolve a lot of issues in many schools in tier two and three cities that don't have proper infrastructure. Another is working on an excavation site to teach children about ancient Indian civilizations. It has implanted a few artifacts at the site, which the children will have to find so that they learn how to preserve and label artifacts. Another start-up has proposed to create miniaturized labs for schools in tier two and three cities where children can learn concepts of Physics. "We will ensure that these prototypes are developed within a year and then the production can be scaled up," says the senior manager of the project, talking about the importance of indigenously-built educational toys.
4. Playtime is vital for the cognitive development of children, and toys are an essential component that helps enhance specific cognitive abilities and skill sets. "Well-designed toys ignite students’ curiosity, increase focus, and can be very beneficial in helping them master a skill and enhance understanding. These can be in the form of visuals, auditory aids, kinesthetic, or a mixture of all three," says the HOD of Early Childhood Education.
5. Toys offer an engaging avenue to teach mathematical, verbal, and problem-solving skills. "Toys that engage students in experiential learning enhance their spatial awareness and fine motor skills. Those designed for two or more players help students develop better social skills as they learn to negotiate, settle differences, etc., with their peers."
6. Experiential gadgets and toys enable students to learn faster and retain lessons longer. "A child's interest is piqued when taught in a contextual framework as opposed to rote learning. The Indian education system has been witnessing several innovations with the development of toys and gadgets that can be used and felt in person or through VR platforms across subjects, be it Science, Technology, Math, or Engineering."
- CBSE Class XII - 2024
- English Core
- Reading Comprehension
- Read the following passage carefully:
1. People below the age of 20 and above the age of 50 are more likely to believe fake news. Those relatively new to the use of the internet still do not grasp the concept of fake information over these platforms, reveals a new survey "Countering Misinformation in India." This survey has been conducted jointly by the Internet and Mobile Association of India (IAMAI).
2. At least 40% of the respondents believed in "misinformation" received over social media if it came with leading backgrounds and evidence, while 34% of them believe the information when it is shared by a trustworthy organization.
3. The dominant factor that drives people to forward such information is their belief that it might benefit others and help in their safety. In fact, that was the response of almost 50% of the respondents. This was compounded by the fact that at least 20% of the respondents expressed their lack of trust in conventional media, thus placing their faith in content shared by common people over social media.
4. But even then, newspapers still remain the top source of information for most. At least 53% of the respondents trust what is generally perceived as neutral media, and only 29% trust technology and social media platforms.
5. However, what was surprising was that almost 45% of the respondents did not even know about the existence of fact-checking organizations, and most did not even know that journalists had to verify data before they let it out. Only 26% of the respondents believe that it is the responsibility of the media to curb or identify fake news. Many respondents also put the responsibility of identifying such fake news on individuals.
6. The survey has found that first-time or early users of internet platforms are more susceptible to fake news than others. There is a need for building capacities and creating a National Civic Digital Literacy Strategic Plan.
- CBSE Class XII - 2024
- English Core
- Reading Comprehension
Read the text given below
1. Five enterprises received approval and grants for prototype development of sustainable educational toys.
2. The government authorities, educational institutions, and EdTech start-ups are planning to introduce state-of-the-art, made-in-India educational toys that not only throw light on Indian values and civilizations but also help in developing children’s critical thinking and decision-making skills.
3. One such enterprise is working on different types of projects that can teach children how electromagnets and magnetic fields work. These projects can resolve a lot of issues in many schools in tier two and three cities that don't have proper infrastructure. Another is working on an excavation site to teach children about ancient Indian civilizations. It has implanted a few artifacts at the site, which the children will have to find so that they learn how to preserve and label artifacts. Another start-up has proposed to create miniaturized labs for schools in tier two and three cities where children can learn concepts of Physics. "We will ensure that these prototypes are developed within a year and then the production can be scaled up," says the senior manager of the project, talking about the importance of indigenously-built educational toys.
4. Playtime is vital for the cognitive development of children, and toys are an essential component that helps enhance specific cognitive abilities and skill sets. "Well-designed toys ignite students’ curiosity, increase focus, and can be very beneficial in helping them master a skill and enhance understanding. These can be in the form of visuals, auditory aids, kinesthetic, or a mixture of all three," says the HOD of Early Childhood Education.
5. Toys offer an engaging avenue to teach mathematical, verbal, and problem-solving skills. "Toys that engage students in experiential learning enhance their spatial awareness and fine motor skills. Those designed for two or more players help students develop better social skills as they learn to negotiate, settle differences, etc., with their peers."
6. Experiential gadgets and toys enable students to learn faster and retain lessons longer. "A child's interest is piqued when taught in a contextual framework as opposed to rote learning. The Indian education system has been witnessing several innovations with the development of toys and gadgets that can be used and felt in person or through VR platforms across subjects, be it Science, Technology, Math, or Engineering."
- CBSE Class XII - 2024
- English Core
- Reading Comprehension
Read the text given below:
1. People below the age of 20 and above the age of 50 are more likely to believe fake news. Those relatively new to the use of the internet still do not grasp the concept of fake information over these platforms, reveals a new survey "Countering Misinformation in India." This survey has been conducted jointly by the Internet and Mobile Association of India (IAMAI).
2. At least 40% of the respondents believed in "misinformation" received over social media if it came with leading backgrounds and evidence, while 34% of them believe the information when it is shared by a trustworthy organization.
3. The dominant factor that drives people to forward such information is their belief that it might benefit others and help in their safety. In fact, that was the response of almost 50% of the respondents. This was compounded by the fact that at least 20% of the respondents expressed their lack of trust in conventional media, thus placing their faith in content shared by common people over social media.
4. But even then, newspapers still remain the top source of information for most. At least 53% of the respondents trust what is generally perceived as neutral media, and only 29% trust technology and social media platforms.
5. However, what was surprising was that almost 45% of the respondents did not even know about the existence of fact-checking organizations, and most did not even know that journalists had to verify data before they let it out. Only 26% of the respondents believe that it is the responsibility of the media to curb or identify fake news. Many respondents also put the responsibility of identifying such fake news on individuals.
6. The survey has found that first-time or early users of internet platforms are more susceptible to fake news than others. There is a need for building capacities and creating a National Civic Digital Literacy Strategic Plan.
- CBSE Class XII - 2024
- English Core
- Reading Comprehension
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