Step 1: Think about what a complaint actually shows.
When a citizen complains, it means they know their rights, they expect the system to respond, and they trust that raising their voice will not get them punished. That trust and awareness do not exist under a dictatorship.
Step 2: Look at how democracy channels complaints peacefully.
Democracy gives people courts, the right to information, elected representatives, a free press, and the right to protest peacefully, so grievances get a legal and non violent outlet instead of turning into unrest.
Step 3: See the effect on government behaviour.
Because people can complain and be heard, governments are pushed to fix poor services, correct policy mistakes, and stay answerable to citizens, which keeps the whole system honest over time.
Step 4: State the conclusion.
So the presence of complaints is not a sign of failure, it is proof that citizens are free, aware, and actively holding their government accountable, which is exactly what a successful democracy looks like.