Step 1: Check Assertion (A) using the quadratic formula instead of factorising.
For $p(y)=y^2+4y+3$, the quadratic formula gives $y=\dfrac{-4\pm\sqrt{16-12}}{2}=\dfrac{-4\pm2}{2}$, so $y=-1$ or $y=-3$. That's two real zeroes, so A is true.
Step 2: Check Reason (R) by thinking about the discriminant.
R claims a quadratic can have at most two zeroes, which is a general true fact about degree-2 polynomials. But it doesn't say why THIS particular polynomial has exactly two zeroes, that depends on its discriminant being positive: $D=4^2-4(1)(3)=4>0$.
Step 3: Decide whether R explains A.
Since R only sets an upper limit and never mentions the discriminant that actually decides how many zeroes this polynomial has, R is true but does not correctly explain A.
\[ \boxed{\text{Option (B): both A and R are true, R does not explain A}} \]