Step 1: Hydrogen energy level expression.
E_n = -13.6/n² eV.
Step 2: Ground state value.
E₁ = -13.6 eV.
Step 3: Excitation energy to n=2.
ΔE = 13.6(1 - 1/4) = 10.2 eV.
Step 4: Assessing the supplied photon.
Photon energy = 11.0 eV, sufficient to reach n=2 but not precisely matching higher stable states.
Step 5: Testing n=3.
Required energy for n=3 is 12.09 eV>11.0 eV, so inaccessible.
Step 6: Conclusion.
Thus, the electron is promoted to E₂.