Step 1: Recall the circle rule.
When $n$ different people sit around a circle, the number of seatings is $(n-1)!$ because rotations count as the same arrangement.
Step 2: Count all seatings of the 20 delegates.
With $n = 20$, the total is $(20-1)! = 19!$.
Step 3: Use the trick of removing the bad cases.
We want the two special delegates apart. Easier to count the seatings where they ARE together, then subtract from the total.
Step 4: Count the seatings where the two sit together.
Tie the two special delegates into one block. Now we are arranging $19$ items (the block plus $18$ others) in a circle, giving $(19-1)! = 18!$ ways.
Step 5: Account for the two inside the block.
Inside the block, the two can swap places in $2$ ways. So together-seatings $= 18! \times 2 = 2 \times 18!$.
Step 6: Subtract to get them apart.
Required $= \text{total} - \text{together} = 19! - 2 \times 18!$. \[ \boxed{19! - 2 \times 18!} \]